Last updated: 27 September 2026
This Privacy Policy explains how Generative AI Masters (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit generativeaimasters.in, fill in an enquiry or demo-class form, contact us by phone, WhatsApp or email, or join one of our Generative AI courses in Hyderabad or online. We process personal data in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.
Who we are
Generative AI Masters is a Generative AI training institute located at Metro Pillar No. A689, Dr Atmaram Estates, Ground Floor, Nizampet Cross Roads, beside Sri Bhramaramba Theatre, near JNTU Metro Station, Hyderabad, Telangana 500072, India. For this policy, we are the Data Fiduciary responsible for your personal data.
Personal data we collect
Information you give us
- Your name, mobile number and email address when you submit an enquiry, demo-class, callback or contact form.
- Details you choose to share, such as the course you are interested in, your education, work experience or career goals, and any message you send us.
- Information you share during phone calls, WhatsApp chats or email conversations with our team.
- Enrolment details if you join a course, such as your batch, attendance, assignments, project work and certificate details.
- Your resume and job preferences if you ask us for placement support.
Information collected automatically
- Device and usage data such as your browser, device type, approximate location (city level), pages visited, time spent and how you arrived on our website.
- Cookies and similar technologies used by our website and the services described below.
How we use your personal data
- To respond to your enquiry and call, WhatsApp or email you about the course you asked about.
- To schedule and conduct free demo classes and share course details, fees, batch dates and syllabus.
- To enrol you, deliver classes, share recordings and study material, and issue course-completion certificates.
- To provide placement support, such as resume reviews, mock interviews and job referrals, when you request it.
- To understand how visitors use our website so we can improve content, speed and usability.
- To keep our website and systems secure and to meet legal, tax and accounting obligations.
We use your contact details to reach you about your enquiry and our courses. You can ask us to stop contacting you at any time (see “Your rights” below).
Legal basis
We process your personal data based on the consent you give when you submit a form or contact us, and for legitimate uses permitted by the DPDP Act, such as providing a service you have asked for or complying with the law. You may withdraw your consent at any time; this will not affect processing that took place before you withdrew it.
Cookies, analytics and third-party services
Our website uses the following third-party services, which may set cookies or collect usage data on our behalf:
- Google Analytics and Google Tag Manager — to measure website traffic and how visitors use our pages.
- Microsoft Clarity — to understand how visitors interact with our pages through heatmaps and anonymised session recordings.
- Chat and WhatsApp widget (Boei) — to let you start a WhatsApp chat or call us from the website.
- YouTube — to show embedded course and demo videos.
- Google Maps — to show our training centre location.
These providers process data under their own privacy policies. You can block or delete cookies in your browser settings; some parts of the website may then not work as intended.
Who we share your personal data with
We do not sell your personal data. We share it only when needed, with:
- Service providers who help us run our website and business, such as website hosting, email delivery, analytics and communication tools, under appropriate confidentiality obligations.
- Hiring companies, but only when you have asked us for placement support and agreed to us sharing your resume or profile with them.
- Government authorities, courts or regulators when required by law.
How long we keep your data
We keep enquiry details for as long as needed to respond to you and follow up about our courses, and learner records for as long as needed to provide the course, certificates and placement support. We keep some records longer where the law requires it (for example, for tax and accounting). When data is no longer needed, we delete it or make it anonymous.
How we protect your data
We use reasonable security safeguards to protect your personal data, including secure (HTTPS) connections on our website and restricted access to enquiry and learner records. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a data breach occurs, as required by law.
Your rights
Under the DPDP Act, you have the right to:
- Access a summary of the personal data we hold about you and how we use it.
- Ask us to correct, complete or update your personal data.
- Ask us to erase your personal data when it is no longer needed, subject to legal requirements.
- Withdraw your consent and ask us to stop calling, messaging or emailing you.
- Nominate another person to exercise your rights in case of death or incapacity.
- Raise a grievance with us, and if you are not satisfied with our response, approach the Data Protection Board of India.
To use any of these rights, contact us using the details below. We will respond within a reasonable time.
Children
Our courses are intended for students, graduates and working professionals. If you are under 18, please submit a form or enrol only with the consent of a parent or guardian.
Links to other websites
Our website may link to other websites, such as YouTube, LinkedIn or Instagram. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with the “Last updated” date shown at the top.
Contact us and grievance redressal
For privacy questions, requests or complaints, contact our Grievance Officer at Generative AI Masters:
- Email: genaimasters@gmail.com
- Phone / WhatsApp: +91 98850 44555 (Mon–Sat, 9 AM–8 PM IST)
- Address: Metro Pillar No. A689, Dr Atmaram Estates, Ground Floor, Nizampet Cross Roads, near JNTU Metro Station, Hyderabad, Telangana 500072, India